Returns & Exchanges
If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee on all Qure™ products.
1
Initiate Return
Contact our support team at [email protected] with your order number to request a Return Authorization.
2
Pack Your Item
Securely place the device and all original accessories in the original packaging to ensure safe transit.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing